This policy together with the User Agreement and other documents referred to it defines the principles and rules on the basis of which we collect, process and use your personal data.
Please read this document carefully in order to understand our approach and policy regarding your personal data and how we will use your personal data.
CoVEX Labs Technology Ltd (a company, registered in International House, 24 Holborn Viaduct, London, United Kingdom, EC1A 2BN) is registered under the General Data Protection Regulation 2016/679 ("GDPR"); in the United Kingdom and European union.
1. WHAT WE COLLECT ABOUT YOU
We may collect and process the following data about you:
Information you give to us. You can provide us with information about yourself by filling in the relevant forms on the website or by providing us such information by phone, email, during a video conference or in any other manner. This information includes personal data which was specified when registering on the website, when subscribing to our service, opening an account and verifying the identity of the account holder or persons authorized to use it, as well as the payment instruments used by a person, when searching for a product, using any of services provided by our website, while placing orders on our website, by participating in discussions or using any other communication functions on our website, during participation in draws, promotions or surveys, and also when you tell us about problems or issues in the work of the website. For example, the data that you provide us, can include your last name and first name, your photos; your videos, your address; your nationality, your tax residency, your phone number; your e-mail address; your logins and nicknames, your bank details, including account numbers and payment details; your date of birth; information on the status of your accounts opened with banks or payment systems.
Information we collect about you. With regard to each of your visits to our website and use our services we can collect, for example, the following information about you (including automatically):
technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;
information about geo-location. We may collect information about real-time location-based information from your device at any time while you download or use our services. We may use this information to optimize your experience.
financial data and information on the use of services and facilities provided by our website, including information on implemented transactions and parties thereto, including on margin transactions, information on the status and (crypto) currency of accounts and cash flow on them, accrued commissions, information on crediting and withdrawal of funds from our accounts.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Information collected from cookies is used by us to evaluate the effectiveness of our site, analyse trends, see what difficulties our visitors may experience in accessing our site, and administer the platform. We need this information to improve the quality of our service.
You are agreeing that we may use browser feature known as a "cookie" for the purposes set above.
3. WHY WE USE YOUR PERSONAL DATA
We are going to use your personal data for the following purposes:
4. DISCLOSURE OF YOUR PERSONAL DATA
We may share your personal information with any member group, which means our subsidiaries, our ultimate holding company and subsidiaries, as defined in the UK Companies Act 2006.
We may share your information with selected third parties including:
We may also disclose your personal data to third parties in the following cases:
5. SECURITY AND STORAGE OF PERSONAL DATA
We have implemented security measures to ensure the confidentiality of your personal data and to protect your them from loss, misuse, alteration or destruction. Only authorized personnel of CoVEX have access to your personal data, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
6. BASIS FOR PERSONAL DATA PROCESSING
We collect and process your personal data only when we have a legitimate reason for such processing. Legal grounds include consent (in cases where you provide it), a contract (in cases where processing is necessary to fulfil the terms and conditions of contracts between you and CoVEX), compliance with a legal obligations (in cases where CoVEX is required to request / receive and process as well as to store your personal data in order to comply with the requirements of applicable laws, for example the laws related to legalization (laundering) of proceeds of crime, financing of terrorism and financing the proliferation of weapons of mass destruction) and legitimate interest (for example, when processing is necessary to protect you or us from certain threats (fraud, security, etc.), compliance with the provisions of applicable laws, the proper level of conduct of our business (the quality of the services provided, identification of needs, preparation of reports), conclusion and implementation of corporate transactions (sale of participant interests / shares, mergers, acquisitions), etc.).
In cases where the basis for data processing is the consent, you have the right to withdraw it at any time.
7. YOUR RIGHTS
By contacting us you can use the following rights:
Also, you have the right to prohibit the use of your personal data for marketing purposes. Before requesting your personal information, we usually inform you that we are going to use your data or disclose it to third parties for promotional purposes. You can use the right to prohibit the processing of your personal data for promotional purposes by putting a tick in the relevant field in the questionnaire. You can also exercise this right by contacting us at any time.
Please note that the implementation of some of your rights, depending on the situation, may limit, complicate or completely exclude the possibility of further cooperation.
Our website can contain active links from / to the websites of partner organizations, advertisers and affiliated companies. If you are following an active link, please note that other websites have their own privacy policies, and we are not responsible for the provisions of these policies. Please review the privacy policies of these sites before sharing your personal information with them.
8. ACCESS TO PERSONAL DATA
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
9. RETENTION OF PERSONAL DATA
We may access your personal data or retain it for a longer period if it will be subject to an official request or legal obligation, an investigation by the government or an investigation into possible violations of our terms and conditions, or in other cases to prevent possible harm based on our reasonable considerations.